Company · Process

How it works — from your list to your payment

Selling your retired IT to Maxicom is four steps: send your list, get a written SGD quote, we collect, and once your data is destroyed you get paid. Here's what each step involves across Singapore and Malaysia — and the documentation you get at the end.

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Four simple stepsWritten SGD quoteData destroyed to standardDocumented throughout

The whole process, documented

Collected, sanitised, reused or recycled, and settled in SGD — each step logged.

Step by step

The four steps in detail

1 · Send your list. Email or upload an inventory — make, model, rough condition and quantity — or photos. Resellers can send a stock export; data-centre teams can send a rack manifest; if you're unsure what you have, photos are enough for us to identify it.
2 · Get a written quote. We grade your equipment against the live secondary market and reply with a written offer in SGD, line-item where it helps. There's no fixed rate and no obligation until you accept.
3 · We collect. On acceptance we schedule collection — free across Singapore, arranged across Malaysia — on a documented chain of custody, coordinated to your access window and, for data centres, your change-control.
4 · Data wiped, you get paid. Every drive is sanitised to NIST 800-88 / IEEE 2883 with a certificate of destruction (or physically destroyed where required); settlement follows in SGD once your inventory is reconciled.

What you receive

The paperwork that comes with every deal

Beyond the payment, you get the documentation your auditor and your data-protection obligations require: a collection manifest, chain-of-custody record, sanitisation records to NIST 800-88 / IEEE 2883, certificates of destruction, and an asset-by-asset disposition (reused, recycled or destroyed). In Singapore that supports your PDPA obligations and, for financial institutions, MAS TRM controls; in Malaysia, PDPA 2010/2024 and DOE scheduled-waste handling. It's also the evidence your sustainability team needs to claim diverted e-waste and retained embodied carbon.

For different sellers

One process, tailored to what you're clearing

The four steps stay the same, but we shape them to the job. A corporate refreshing a laptop fleet gets graded valuation, MDM-release guidance and collection timed to the rollout. A data centre decommissioning a row gets de-rack, on-site destruction options and change-control coordination. A reseller clearing surplus gets one outright offer for the lot. Tell us which you are and we'll fit the process to it.

Data security

Nothing moves until your data is destroyed

Every data-bearing drive is sanitised to NIST SP 800-88 Rev. 1 (HDD) and IEEE 2883-2022 (SSD/NVMe), with a certificate of destruction, on a documented chain of custody. Drives that can't be wiped are physically destroyed through a vetted partner. Certified destruction is what makes buyback safe under Singapore's PDPA and Malaysia's PDPA — so it's included in the deal, not billed as an extra.

Data security & compliance →

FAQ

How it works — questions

What do I send to get a quote?

An inventory or asset list — make, model, rough condition and quantity — or just photos. Whatever you have; we can identify gear from pictures.

How long does a quote take?

We turn quotes around promptly once we have your list. There's no fixed rate — we price to the live secondary market and reply in writing in SGD.

When and how am I paid?

After collection and once your inventory is reconciled, settled in SGD. Terms are confirmed in the written offer.

Who handles data destruction?

We do — every drive is sanitised to NIST 800-88 / IEEE 2883 with a certificate, or physically destroyed through a vetted partner where required.

Do you collect?

Free across Singapore for business-volume loads, and we arrange collection across Malaysia, coordinated to your access window.

What documentation do I receive?

A collection manifest, chain-of-custody record, sanitisation records, certificates of destruction and an asset-by-asset disposition report.

Is there any obligation once I get a quote?

No — the written offer carries no obligation until you accept it. If the number doesn't work for you, there's nothing to pay and nothing to return.

Can you time collection to our schedule?

Yes — collection is coordinated to your access window and, for data centres, your change-control; refresh and multi-site jobs are phased to your rollout.